Assessment by Providers (LSP)

The Malaysian logistics industry can be seen as having achieved a positive growth after more initiatives offered by the Malaysian government. This section perhaps to evaluate each of seven main components in details. Performance measurement enlarge the ability of industry to understand our current performance and to ensure quality and efficiency for the entire supply chain.

The results from each subsection are based on percentage whom respondents agree with the statement

Consignment delivered on time

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This is based on four typical logistics services of transport mode. This assessment is indirectly related to efficiency of customs clearance process and availability of logistics infrastructure. If there is any bottleneck occured, then it also affect delivery time. Delivery time will be the core components for manufacturing firms for them to coordinate and schedule their operation effectively. Any delay of operation then affect operation cost entirely, not to mention reduce customer satisfaction.

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